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Is Your Business
Right for an
Affiliate Marketing Program? 

Say you make the world's best chocolate chip cookies, buttery and chewy on the inside with a crisp exterior and plenty of quality chocolate. Imagine the amount of potential sales you could have if you could open a bakery selling your products on every block! This is nearly the model that Mrs. Field's Cookies used in the 1980s, when their stores were found in many malls and offered the perfect impulse buying opportunity to hungry shoppers.

What if your business could be visible to shoppers as they go about their regular activities? It sure would help keep you at the top of their mind when it's time to buy your product. And what if it wouldn't cost you anything until you made a sale?

Affiliate Marketing may be a good choice for your company. You probably won't get your logo on every single web page and it does cost some money to set up and run an affiliate program. However, the benefits can be pretty impressive. Your small business can get part of the promotional impact that big companies do if you set up an affiliate program as part of your sales and distribution. In April of 1999, Forrester Research, in a survey of marketing executives, ranked affiliate programs ahead all other marketing methods in effectiveness in promoting products.

Affiliate marketing costs far less than most traditional promotional efforts and, best of all, you only have to pay for results. Forrester and Jupiter, both market research firms, predict that over 20 percent of Internet revenues will be the result of affiliate marketing in three years.

How do you determine if affiliate marketing is right for your business? The best way is to start by looking at your business and at your industry.

If your product is something that can be sold with an ad, a brochure or a video demonstration, an affiliate program may be a valuable addition to your usual sales methods.

However, if you normally sell a very few products to customers that you know well, affiliate marketing probably isn't going to help you much. And if your product requires hands-on demonstration, chances that you can sell it from your website (or any other) are small.

How many customers do you have? What kinds of information do they need before making a decision to buy your product?

If you can sell your product, or service, to many people, affiliate marketing may be a very good choice for you. Affiliate websites give you the opportunity to be "found" by your potential customers all over the Web.

If you have only a few customers and your product is something that can only be sold to a few hundred or a few thousand customers, affiliate marketing is not a good idea. Under those circumstances, you should develop a direct, personal connection with your customers unless this is a "one time only" purchase. If there is repeat business, you will want to meet your customers' needs by establishing an ongoing relationship with them.

More than banner ads, which are rotated by web advertising agencies, affiliate marketing demonstrates that the website owner has chosen your program specifically. In a way, that means that they approve of the opportunity that you offer to their customers. Yes, they're willing to give you space on their site in return for a commission.

Ultimately, though, they've got control over your presence on their site. They don't want to annoy their readers and customers, so they'll use their best judgment in deciding whether to host your business on their site.

Should you decide to start an affiliate program for your products or services?

Only you can answer that question. Ask yourself the old Ann Landers question about relationships. Can you be better off with an affiliate program or without one? If the answer is yes or maybe, you owe it to yourself and your business to find out more about these programs and how you can benefit from them.

-Cindy Nemeth-Johannes

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